Your new favorite insider resource.

Let’s talk telephony integration. Specifically, Service Cloud Voice with Amazon Connect (SCV/AC)

This third post in our four-part series on building a vibrant company culture just might be our favorite: people over profits

The Account Manager takes ownership of the portfolio of Kicksaw customers, commits to their success, and relentlessly works to

There’s been so much hype about AI that it’s leading to fatigue and confusion — and the majority of content out there doesn’t make it easy

When I first became a mother, I was not sure how my career would fit into the equation anymore. I wanted to be home near my kids, but I was

The safe route when building company culture, in many cases, is simply to do what has worked for others. There’s a reason “rules of thumb”

With the right mindset and motivation, any business can build a world-class company culture that employees dream of. And when you nail that

In an era where digital behavior has been continuously evolving, patient engagement is now a hot topic that’s directly impacting healthcare

After completing thousands of tasks, hundreds of implementations, and dealing with an uncountable number of bugs along the way, we at Kicksa

Kicksaw, a Salesforce consulting practice started in 2018, has partnered with Rallyday Partners to continue blazing a trail to transform con

If there was ever a blank canvas of a job title, it’s Engineer. Telling someone you’re an engineer will almost certainly require a few follo

At Kicksaw, the Marketing Implementation Consultant works with Marketing Automation Platforms (MAPS) including Marketing Cloud Engagement, M