Time by Ping turns to Kicksaw for help with their Outreach integration for Salesforce

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Overview

Time by Ping's Outreach Salesforce integration was failing to create leads in Salesforce, limiting their ability to track sales rep progress and convert leads into opportunities.

Challenge

Kicksaw's dedicated strategist identified and fixed the fail point in the integration, in addition to simplifying numerous business processes, ultimately resulting in improved sales rep efficiency.

Solution

Time by Ping now has a lead qualification process that accurately feeds their Salesforce pipeline. Reps work deals with the power of Sales Cloud, with a full view of customer data from Outreach and Salesforce, resulting in increased productivity!

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I have been incredibly impressed with Kicksaw. Not only were they able to quickly diagnose our issue, but they were also able to put a fix in place immediately! I chose Kick- saw not only because of their expertise with Salesforce, but also with Outreach. It's helpful to not have to work with two companies when trying to address issues around integration.

Tara Levin, Head of Sales